Requirements

Please Read

We understand that you love your furry friend and want only the best for them. That’s why we have established a set of policies and procedures that ensure the safety and well-being of all dogs in our care.

Vaccination

Ensure vaccinations are updated 1 weeks prior to arrival or they will be refused for their stay. Proof of vaccination must be provided before your dog can participate in any of our services. We recommend that you speak with your veterinarian to ensure that your dog is up to date on all necessary vaccinations.

  • Base vaccines (DHPP)
  • Bordetella (Kennel Cough)
  • Rabies

What to bring when checking in

  • A copy of the vaccination papers
  • Adequate supply of your pet’s food. Portions, along with the pet’s name, should be clearly identified on the bag of food, treats, or medication.

Pick Up / Drop Off Outside of Opening Hours

  • If you’d like to pick up or drop off your pet outside of our opening hours, we’ll need to make special arrangements for you. For this service, we charge a fee. Please provide ample notice so we may ensure an employee is available.

No aversive collars accepted!

Other important information

Health

We want to ensure that all animals in our care are healthy and free from any contagious diseases. If your dog has any health concerns or is exhibiting any symptoms of illness, please keep them at home until they have fully recovered. If your dog becomes ill while in our care, we will contact you immediately.

Behaviour

All dogs must be friendly and non-aggressive towards people and other dogs. Dogs exhibiting aggressive behaviour will not be allowed to participate in any of our services. If your dog exhibits any aggressive behaviour, we reserve the right to remove them from our facility and we will contact you immediately.

Food and Treats

Adequate supply of your pet’s food. Portions, along with the pet’s name, should be clearly identified on the bag of food, treats, or medication and their usual feeding schedule.

Incident Reports

If there are any incidents involving your dog, we will notify you. This may include any injuries, illnesses, or behavioural issues that arise while your dog is in our care.

By using our services, you are agreeing to comply with our policies and procedures.
We reserve the right to make changes to our policies and procedures at any time.

Thank you for choosing our dog daycare center!

If you have any questions or concerns or would like to reserve, please do not hesitate to contact us.

Email
Call Us
Opening Hours

Monday to Friday: 7:00 – 18:00
Saturday: 9 – 10 & 14:00 – 16:00

Sunday: 8:00 – 17:00

Contact

514-506-WOOF (9663)
andrew@pensionhollywood.com

Pension & Hotel Hollywood
Pet Hotel

95 blvd De Gaulle
Lorraine, Quebec
J6Z 3R8

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